WHAT TO EXPECT: BASIC PACKAGE

READY TO WORK: The Crystal Vista team arrives promptly at your scheduled time in a logo-marked vehicle, dressed in branded attire. The lead technician greets you, answers your questions, and reviews the BASIC WINDOW CLEANING PACKAGE details.

JOB PREPARATION: We will need the use of your home’s ground water, so be sure to have your hose bibs turned on from inside the house. We will either hook up our pure water machine to your water, or fill our buckets up when using a squeegee. Some windows may require screen removal from the inside unless you’ve arranged it beforehand.

EXTERIOR CLEANING: The technicians will begin work on the exterior windows. Outside windows are most often cleaned using a water-fed pole and pure water technology, eliminating the use of ladders. Any water droplets you see will dry clear. Patio doors will be cleaned by hand using a squeegee. Occasionally we will clean all glass with squeegee.

EXTERIOR FRAMES AND SILLS: The technicians will wipe away cobwebs, dirt, and grime with a dry rag of brush.

Wrapping Up Our Service

FINISHING UP: Afterward, the lead technician conducts a final walkthrough, addressing any concerns before billing. Payment options include onsite credit card transactions, cash, or check. For absent customers, we email an invoice for online payment within 15 days.

RAIN GUARANTEE: Our BASIC WINDOW CLEANING PACKAGE offers a 1-Day Rain Guarantee. If it rains within a day, we’ll return upon request to touch up any spotting.

Screen cleaning, small basement windows, detached garage windows, garage door glass, skylights, interior glass, and storm door windows are not included in the basic package unless specified in your quote.

OUR OFFICE STAFF WILL CALL OR EMAIL YOU IF THE CREW IS RUNNING AHEAD OR BEHIND SCHEDULE.